Covid-19 Policy
Be assured, we are doing our best to ensure the timely delivery of all orders.
Please bare in mind that we are only provided with an estimated delivery date from our carriers. Due to the current situation (Covid-19), these packages may arrive outside of the estimated time frame
For United States shipping please allow 10-50 business days for your order to arrive as this is currently the expected delivery time.
For all international shipping, please allow 10-60 business days for your order to arrive.
Due to current health orders worldwide, some of our fulfillment centers are temporarily closed or forwarding orders to other facilities. While we remain open, some of our fulfillment centers cannot guarantee delivery dates for standard shipping orders. Some orders may be delayed due to this. Your order will receive top priority for a speedy fulfillment and shipping.
If the order was rerouted to another fulfillment center after placing the order. The customer service team will be reaching out VIA email to every customer who is affected by this change.
If you have any question, please contact customer service @ cservice@candleinthewindcandleco.com
We will continue to keep you all updated VIA email and look forward to continuing sharing of our product with you.
While this remains a difficult time for us all, We have been so inspired by all of the amazing support we are seeing within our community and would like to thank you all for your patience and understanding during this time.
Sending our best wishing and prayers for your health and safety.
SINCERELY
Candle In The Wind